Effective Date: 6 June 2023
Thank you for choosing IGNOUPLUS e-Store for your online study material needs. As our products are digital and non-tangible, we do not offer returns. However, we understand that there may be circumstances where a refund is necessary. Please read the following policy regarding refunds carefully.
Refund Policy:
Due to the nature of our products being virtual and in PDF format, we do not accept returns. However, we offer a refund policy under certain conditions.
Refund Conditions:
To be eligible for a refund, the buyer must follow these 2 steps below:
Initiate the Refund Request within 1 Hour:
- The refund request must be initiated within one hour of the purchase.
- Requests made after this time frame will not be considered.
Step 1: Send Email to OFFICIALIGNOUPLUS@GMAIL.COM:
- Send an email to OFFICIALIGNOUPLUS@GMAIL.COM stating your refund request.
- Include your order ID and provide a brief explanation for the refund.
Template of E-mail is given below :-
Subject: Refund Request - Order ID [Your Order ID]
Phone Number: [Your Phone Number]
Order ID: [Your Order ID]
Reason for Refund: [Brief explanation of the reason for the refund]
I confirm that I am initiating this refund request within 1 hour of the purchase.
[Send Mail]
Step 2: Fill out the Refund Request Form:
- Fill out the refund request form provided below.
- Include your order ID and phone number in the form.
Refund Request Form:
Refund Processing:
Once we receive your email and the completed refund request form, we will review your request. If the request meets the specified conditions, we will process the refund. Please allow 2 Weeks for the refund to be processed.
Contact Us:
If you have any questions or concerns about our Return and Refund Policy, please contact us at OFFICIALIGNOUPLUS@GMAIL.COM
By using IGNOUPLUS e-Store, you agree to the terms outlined in this Return and Refund Policy.
Empowering Minds, Igniting Futures – IGNOUPLUS e-Store.